At BSS, our primary focus is to protect what matters most to your company, providing access control, intruder alarms, CCTV and fire protection.

Bonthrone Security Services integrated approach ensures that we provide a totally electronic and physical security solution. If your business works shifts, we can cater for this with partitioned systems, allowing un-manned parts of your premises to remain protected, whilst staff remain in other areas of the building.

Our engineers are PNC (Police National Computer) checked and security screened, prior to employment with Bonthrone Security Services. Our team has experience and knowledge of a wide variety of systems, allowing them to carry out the task at hand quickly and effectively.

We understand how important your business is to you and believe in spending that little bit of extra time during installation, to save time in the future. This ensures that when we hand your system over to you, it will be trouble and error free. You should only ever see us when we return for periodic maintenance visits. 

All our equipment comes with a minimum 1-year warranty, which can be extended to 5 years on many products, for extra peace-of-mind. If a fault should occur, we won’t leave you without protection, always ensuring that a temporary solution is in place before removing equipment for warranty repairs.

When we visit your business for the initial site survey, we look at all security aspects. We look carefully to see how we can route cabling, to minimise visual impact and, where necessary, can use wireless systems.

We ensure that when our engineer arrives on site, they will be able to start work straight away having been briefed by our surveyor. We will communicate as a company, ensuring that we provide your system as effectively and with as little inconvenience as possible.

BSS offers full comprehensive or basic, annual preventative maintenance packages on all systems. If the system was not initially installed by us, we will thoroughly inspect the system during a previously arranged take over maintenance visit to ensure it is brought up to an acceptable standard. 

We provide a full, 24-hour Service, 365 days per year, with no fuss attendance, as and when required. We provide key holder/emergency service response active 24/7, to safeguard you and your property(s) through various signaling methods. 

We believe in working to suit the customer’s needs.

We will always contact you, prior to visiting, to arrange a mutually convenient time and date for any required maintenance work. 

BSS is automatically notified if any monitored system develops a fault. We’d then contact you to get the issue resolved, quickly and effectively. We also receive a daily report detailing any system activations, enabling us to be proactive, saving you hassle and inconvenience. We can also carry out remote maintenance of your system which means only one annual visit would require engineer attendance.

Our intruder alarm preventative maintenance ensures your system(s) continue to run smoothly with two visits per annum on monitored systems and one visit per annum on most bells only systems. During this visit our engineers shall discreetly test all elements of the system, to ensure 100% operation throughout and highlight any faults or areas of the system which require attention, before they become an issue. Having your intruder alarm system maintained by BSS also extends the system warranty.

Our preferred intruder alarm system is the Honeywell Galaxy range. These panels support all types of detectors, internal and external PIR detectors, window vibration sensors, magnetic door contacts, combined magnetic contact/vibration sensors, smoke/heat detectors. All types of detectors are available in wired and wireless options. The systems can incorporate multiple control keypads, enabling your system to be tailored to your exact requirements.

For larger systems we normally incorporate remote power supply units, to ensure system integrity across distances of over 1000 metres. This ensures that every device on the system is protected against remote signal loss, tamper and anti-masking on Grade 3 systems.

Larger commercial systems which may integrate numerous sheds or office blocks can be incorporated into one larger system to allow individual setting and unsetting of each area or setting and unsetting of all areas as a whole. giving you the flexibility you need with customer ease of use in mind.